We are AAHA accredited.
The American Animal Hospital Association is the only organization to accredit companion veterinary hospitals. The AAHA Standards of Accreditation are composed of 940 standards and 18 categories covering all areas of veterinary practice—from anesthesia and pain management to recordkeeping and client communication. Pets are our passion, and keeping them healthy is our #1 priority.
We are a Certified Cat Friendly Practice.
The Cat Friendly Practice program is a global initiative designed to elevate care for cats by reducing stress and making visits easier for cats and caregivers. Our team members understand how to approach and handle cats in a gentle, empathetic, and caring manner.
We will individualize the care we provide to your pet.
We understand that different pets lead very different lives. There are cats who live mostly outside versus other cats who never step foot in the grass. Some dogs go hiking off leash every day in the woods versus other dogs who go for short leash walks on the sidewalk in your neighborhood. We do not treat these animals the same. We recommend vaccines and preventative medicine based on YOUR pet’s daily life. Every decision made and every recommendation given to you is based on your dog or cat’s individual needs.
We think outside the box. Medicine does not follow rules.
What works for one pet may not work for another with the same disease. We will always seek out answers for your pet and make a concerted effort to find a cure rather than treat the symptoms. This involves looking at other treatment modalities and changing the way veterinary medicine has typically been practiced. We never stop learning and will always integrate many different medical modalities to find the best treatment for your dog or cat.
We give you options and will never make you feel guilty for the option you choose.
This is important to us. We know that you are taking care of your pet in the best way you can. Not everyone can afford the MRI for their cat or has the time to crockpot cook for their dog, and we truly believe that we can find options that will help your pet within your financial and time constraints. You should never feel guilty when leaving here. We see that you are doing such an amazing job of loving and caring for your pet!
We practice kindness and patience, not just medicine.
It is our daily mission to get your pet to love us! We do not want your dog to be afraid to walk into our hospital. We want them to run in and go right for the cookie jar that they know is always on the table by the computer. We take our time with handling your pet and talk to them to let them know what we are doing and why – maybe telling them the blood draw may not feel great but it will be over soon. We show them kindness and love in hopes that they, in turn, will love us back. We will not rush through your appointment but will spend time scratching your cat’s chin to keep them calm in the exam room.
We rarely take your pet away from you.
Well, that’s not entirely true. We will take your dog out of the room to take a radiograph or maybe do something really gross! Otherwise, your pet stays with you the entire visit. Taking your dog “to the back” can elicit fear from your pet and anxiety from you wondering what we are doing. So we make sure you get to stay with your pet. Just let us know if you have a fear of needles or blood so we will give you fair warning before the blood draw!
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